Cash Application
The payment exists, may exist, or is claimed to exist — but it is not correctly reflected or applied.
Open cash app issues
8
Amount under review
$216,141
Paid but still open
$42,350
Unapplied cash
$38,421
Missing remittance
1
Needs attention
1
Resolved this month
2
Avg. resolution time
3.0 days
AI Insight
88% of open Cash Application issues are currently being handled by Kovify without collector intervention. A customer claim is never treated as an accounting confirmation — invoices stay open until your accounting source agrees.
All typesAll ownersAll methodsAll
| Priority | Customer | Issue type | Amount | Invoice(s) | Payment date | Reference | Status | Owner | Age | Next follow-up | AI status |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Medium | ABC Medical SystemsACC-100482 | Paid but Still Open | $42,350 | #38491 / #38494 | Aug 25, 2026 | ACH 843920 | Waiting Internal | Cash Application Team | Monitor | Aug 30, 2026Internal | AI monitoring |
| Medium | Nova Surgical SupplyACC-100517 | Missing Remittance | $18,900 | Unidentified | Aug 21, 2026 | WIRE 55120 | Waiting Customer | Cash Application Team | Monitor | Aug 29, 2026Customer | AI monitoring |
| Medium | Delta Healthcare GroupACC-100263 | Unapplied Cash | $38,421 | #1001 / #1002 / #1003 | Aug 20, 2026 | ACH 771204 | Ready to Apply | Mary Johnson — Cash Application | Monitor | Aug 29, 2026Internal | AI monitoring |
| Critical | Summit IndustrialACC-100931 | Payment Trace Required | $82,000 | #38510 | Aug 18, 2026 | Not provided | Needs Attention | Treasury | Attention | Aug 27, 2026Customer | Human review |
| Low | Apex Technology CorpACC-100774 | Check Pending | $12,480 | #38466 | Aug 22, 2026 | Check #38291 | Investigating | Treasury | Normal | Aug 31, 2026Internal | AI monitoring |
| Low | Horizon DistributionACC-100355 | Wrong Application | $9,640 | #38402 / #38403 | Aug 24, 2026 | ACH 660133 | Waiting Internal | Cash Application Team | Normal | Aug 30, 2026Internal | AI monitoring |
| Low | Northstar EquipmentACC-100612 | Overpayment | $5,200 | #38455 | Aug 27, 2026 | CC 4417 | Open | AR Team | Normal | Sep 1, 2026Internal | AI monitoring |
| Medium | Vertex ManufacturingACC-100208 | Unknown Credit | $7,150 | Unidentified | Aug 20, 2026 | CR-9921 | Waiting Internal | Credit Team | Attention | Aug 31, 2026Internal | AI monitoring |
| Low | Beacon Medical SupplyACC-100849 | Paid but Still Open | $24,850 | #48392 | Aug 19, 2026 | ACH 118845 | Resolved | Cash Application Team | Monitor | Aug 24, 2026Internal | AI monitoring |
| Low | Atlas Business SolutionsACC-100190 | Remittance Mismatch | $16,300 | #38377 | Aug 13, 2026 | WIRE 44120 | Resolved | Mary Johnson — Cash Application | Monitor | Aug 18, 2026Internal | AI monitoring |